Guides

Guides and troubleshooting

Short, practical walkthroughs for the three things people ask about most: getting a playlist in, casting to a device, and working out why a playlist stopped loading.

Which guide do I need?

Match your situation to one guide. Each one opens with a direct answer, then the steps that follow from it.

You have not added a playlist yet.
Add an M3U playlist
Your phone finds no device to cast to.
Set up Chromecast
A playlist that used to work shows nothing.
Fix a playlist that will not load

How these guides are written

Each guide starts with a direct answer, lists what you need, then works through the checks in the order that resolves the most cases first. Where the app's current interface has not been verified for this website, the wording stays general and says so — you will not find invented button names or menu paths here.

Protect your playlist

No guide will ever ask you to post a playlist link, username or password. If an item will not play, describe the symptom rather than sharing the source.

Still stuck after the guides? See the support options.

Get the app first

The guides assume SS IPTV - Simple, Smart TV by Play Souza Apps is installed on your Android device.

SS IPTV - Simple, Smart TV app iconGet it on Google Play

Android · Google Play